Support / Options

If you have a technical issue and are unable to find a solution in the FAQs, please feel free to use these support options.

Online

You can submit your technical question online using our Ask A Tech page.  Email is usually answered within 2 business days. To submit your question online please click here.


Phone

We are pleased to offer complimentary phone support for technical issues to our registered users.  To call our Technical Support department:


Hours:

Monday – Friday
7:00 AM – 5:00 PM  PST (Pacific Standard Time)

Phone:

818-222-7200

 

Other Issues:

Are you trying to register your product?

Please go to: www.hallmarksoftware.com/register/default.aspx

Do you have questions about an order or rebate? 

Please email custsvc@hallmarksoftware.com